A very good explanation from someone on RFD
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By the way, strictly speaking, using Freephoneline for business purposes breaks its Terms of Service.
thetimebytime wrote: ↑
I know Fongo owns Freephoneline
Fibernetics owns Fongo and Freephoneline.
Freephoneline is not Fongo Home phone. Fongo Home phone is not Fongo Mobile.
They are not the same services. FPL and Fongo don't use the same servers (at least, they aren't the same IPs). And it costs money to port phone numbers between these services. They are not treated as being the same service. So, it's best not to get them confused.
Fibernetics, which owns/operates Freephoneline and Fongo, is the largest privately held competitive local exchange carrier (CLEC) in Canada, and FPL/Fongo generates revenue from incoming phone calls or termination fees to its network in addition to the fees paid by its customers. The more phone calls made to their network, the more money they make. Fongo and Freephonline are treated as being separate entities by Fibernetics (it costs money to port phone numbers between FPL and Fongo). So, FPL and Fongo are considered to be sister companies, despite offering similar services.
However, they are run by, basically, by the same group of people.
They do want everyone to buy Fongo Home Phone instead of FPL though. $59.4+tax/yr ongoing vs. $79.95+tax lifetime
Obviously, there's more revenue from Fongo Home Phone over time.
Fibernetics also operates/owns Nucleus Information Service, Worldline.ca, 1011295.com, 295.ca, Vonix, NEWT, etc.
By the way, voip.ms uses Fibernetics as one its carriers:
question-about-telephone-service-option ... #p25468891
PianoGuy wrote: ↑ FreePhoneLine and VoIP.ms provide very similar services. The pricing structure is different, and VoIP.ms has more complex inbound call routing options, but the actual VoIP is the same. VoIP.ms even uses Fibernetics (FreePhoneLine's parent company) as one of their carriers, so some of the service is literally identical.
thetimebytime wrote:
1) are there any differences?
Yes. FPL and Fongo Home phone are intended for use with regular telephones. FPL also has a free desktop app to use on computers.
FPL does not support SMS. Fongo Mobile does.
Fongo Mobile is intended for use with smartphones. The Fongo Mobile app is free (advertisement based). It costs money to remove the ads. It costs money to send SMS but not to receive text messages.
FPL is a one time fee of $79.95 + tax for as long as you use FPL and does not offer free, official tech support outside of its user to user forums. Each 911 call is $35+tax. With FPL you buy your own ATA and configure the service on it yourself.
Fongo Home phone costs $4.95+ tax per month and includes tech support via online tickets. 911 calls are covered in the monthly fee. With Fongo Home Phone you're forced to buy Fongo's equipment.
2) Can I use Freephoneline account on Fongo app?
No. They are not the same service.
3) Is there anyway to block certain number on Fongo?
In the Fongo Mobile app, yes, under account-->settings-->blocked numbers
(I have a Freephoneline number, and I'm keep getting telemarketing voice mail, and there is no way to block it)
There most certainly are ways to block numbers:
1. If you're using the FPL app, the feature is found by clicking the upper left icon--and then selecting "blacklist."
2. If you're using an Obihai ATA . . .
(other Obihai ATA guides can be found here: newegg-obihai-obi200-ata-49-99-1-50-ehf ... g-2036007/)
Having problems with Telemarketers?
For Freephoneline, Follow Me in your Freephoneline web portal must be disabled (unless you route MTelemarketers somewhere where the call is picked up immediately) for call blocking via your Obihai ATA to work. Login at
www.freephoneline.ca/f...MeSettings and check your Follow Me settings.
To learn about MTelemarketers (above) and blocking Telemarketers, visit
www.toao.net/503-blocking-telema ... an-obi-ata
(this part is unrelated to stopping sip scanners). Good guide. Note that user defined digitmaps are limited to 511 characters.
If you have an OBi200 or OBi202, you can also navigate to Voice Services-->SP (service you're using)-->Calling Features-->X_BlockedCallers
You can enter 10 phone numbers, separated by commas, that you want to block per SP.
A. If you used the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA. Otherwise whatever settings you change will eventually be overwritten by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Now obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).
Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods. Keep in mind that activating Google Voice requires using the Obitalk.com web portal.
B. Navigate to Voice Services-->SP(voipservice) Service-->X_InboundCallRoute
add {(MTelemarketers):}
Here's an example of what an X_InboundCallRoute might look like
Code: Select all
{(MTelemarketers):},{>('yourauthusernamegoeshere'):ph}
For an OBi202, this would look like
Code: Select all
{(MTelemarketers):},{>('yourauthusernamegoeshere'):ph,ph2}
M, by the way, stands for Digit Map.
If you don't know what yourauthusername is, navigate to Voice Services-->SP(voipservice) -->SIP Credentials-->AuthUserName
C. submit/save/reboot
D. Navigate to User Settings-->User Defined Digit Maps
i. Pick an unused User Defined Digit Map
ii. For the Label, enter Telemarketers
iii. For the DigitMap, enter phone numbers you want to block.
For example, (1234567890|4168888888|5193333333)
Some people ask about blocking anonymous or unknown calls
(?|un@
@.|Un@
@.|anon@.|Anon@.)
? = no Caller ID
@ = any single alphanumeric (number or letter) except #
@
@. = any length alphanumeric sequence except #
un@
@. will catch unknown
anon@. will catch anonymous
I do not generally recommend blocking anonymous calls since doctors and hospitals can call from them.
E. Submit/save/reboot
Note that you must enter phone numbers as they appear in your VoIP service's call log. For FPL users login at
www.freephoneline.ca/callLogs
Note that this method for Freephoneline drops all Telemarketer calls to FPL's voicemail (FPL basically wants all incoming calls picked up no matter what because FPL makes money off of incoming termination fees to its network), but at least your phones won't ring.
I probably do not have time to troubleshoot the following FPL workaround for that voicemail issue (especially not via PM, thank you), but here's a potential solution for that:
Because of not wanting these telemarketer calls to drop to FPL's voicemail, boon1 came up with a cool idea for sending these calls to the auto attendant.
merged-freephoneline-ca-free-local-soft ... st21807239
merged-freephoneline-ca-free-local-soft ... st21660123
However, for me, that's a bit of a problem because people in my household use the Auto Attendant to dial into and receive calls back from (and I don't want them to hear voice prompts that are intended for telemarketers). Because I have an OBi202, I have access to OBiPlus Basic, which gives me access to two additional auto attendants for free. I used one of them: merged-freephoneline-ca-free-local-soft ... st21807239 Edit: It appears that OBiPlus Basic is no longer being offered for new customers.
Also, you if you have another ITSP, configured on SP2 for example, you could use
Code: Select all
{(MTelemarketers):sp2(phonenumbertosendtelemarketers)}
in FPL's X_InboundCallRoute in place of {(MTelemarketers):} to send those telemarketing calls to another phone number.
If FPL is SP1, you can also use
Code: Select all
{(MTelemarketers):sp1(phonenumbertosendtelemarketers)}
or (for sip calls)
Code: Select all
{(MTelemarketers):sp1(sipnumber@sipdomain.com)}
It doesn't really matter. But if you don't want telemarketing calls to drop straight to FPL's voicemail, it is possible with an Obihai ATA, to route these calls elsewhere. Maybe you want to send them to Lenny:
toao.net/595-lenny (keep in mind that sending telemarketers to Lenny will let telemarketers know your phone number is active).
Update
I think this might be a better solution for Telemarketers for FPL users than what I posted previously.
Here are the steps I took:
1. Went to
www.tropo.com
2. Created a free developer account
3. Verified account and logged in
4. Found an audio file that plays SIT tones followed by a "We're sorry, you have reached a number that has been disconnected..."
5. Clicked on "My Files" in Tropo and stuck the file in the www folder
6. Selected "My Apps" and clicked "create application"
7. Entered nogood for Basic information (you can put whatever you want here)
8. Clicked on "new script"
Entered the following:
Code: Select all
<?php
say("http://hosting.tropo.com/mytropoaccount#/www/disconnectedmessageaudiofilethatIadded.mp3");
say("http://hosting.tropo.com/mytropoaccount#/www/disconnectedmessageaudiofilethatIadded.mp3");
?>
9. Saved the script as nogood.php (just has to end with .php)
10. Clicked "create app"
11. Scrolled down and picked a free Tropo phone number for Canada
12. Stuck {(MTelemarketers):sp1(mytropophone#)} in X_InboundCallRoute for FPL in my OBi
(where SP1 = FPL), but it doesn't matter what SP you use, as long as you call your Tropo phone number for free using it.
Rebooted
You can also create a White list: newegg-obihai-obi200-59-99-a-1825095/4/#post23792781
Is there any company that allows calls to be put on hold, while being call forwarded?
It would be something like this.
My landline: 416-111-1111
My cell: 416-222-2222
Costco calls 416-111-1111.
It gets forwarded to 416-222-2222.
I pick up the phone and have conversation with Costco.
Now Walmart calls 416-111-1111 while I'm on conversation with Costco.
At this point, is Walmart going to hear ringing or will it hear that the line is busy?
Ringing, if you subscribe to a call waiting service with your cellular provider
I think I had this experience before, and i think it will hear that the line is busy.
If this is true, which company allows Walmart to hear ringing, so I can put Costco on hold, and pick up Walmart's call?
FPL, Fongo Mobile, and Fongo Home phone all do that perfectly fine, depending on your cellular service. I've tested this before with FPL.
Last edited by Webslinger on Sep 2nd, 2016 12:06 pm, edited 1 time in total.
Please do not PM me for assistance unless it's to reply to a PM I sent. I try to help when I can on the forums. Thank you. My Obihai OBi200/202 Freephoneline setup guide can be found here (v. 1.21). Related OBi200/202 discussion can be found here.